Privacy Policy
Learn how CertifyVendor collects, uses, and protects your personal information.
Last updated: January 22, 2025
Data Controller
CertifyVendor
Contact for Privacy Inquiries
support@certifyvendor.com
+(1)-727-371-3497
Introduction
CertifyVendor ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you register for an account, subscribe to our newsletter, contact us for support, or use our services. This information may include your name, email address, company name, phone number, and billing information.
Usage Data
We automatically collect certain information when you visit our website or use our services, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
How We Use Your Information
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments and questions
- Send promotional communications (with your consent)
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent or unauthorized activity
- Comply with legal obligations
Payment Processing
All payments for CertifyVendor subscriptions are processed by Paddle.com, our Merchant of Record. When you make a purchase, Paddle collects and processes your payment information directly. We do not store your full credit card details on our servers.
- Paddle handles all billing, invoicing, and tax compliance
- Your payment information is subject to Paddle's privacy policy
- We receive limited transaction data necessary to provide our services
- For payment-related privacy inquiries, refer to paddle.com/legal/privacy
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
- 256-bit SSL encryption for all data in transit
- Encryption of sensitive data at rest
- Regular security audits and penetration testing
- Access controls and authentication mechanisms
- Employee training on data protection
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access your personal information
- The right to correct inaccurate information
- The right to delete your personal information
- The right to restrict processing
- The right to data portability
- The right to opt out of marketing communications
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Cookies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service. For more details, please see our Cookie Policy.
Third-Party Services
We may use third-party services that collect, monitor, and analyze data to improve our service. These third parties have their own privacy policies addressing how they use such information.
- Paddle (paddle.com) - Payment processing and billing
- Supabase (supabase.com) - Database and authentication
- Vercel (vercel.com) - Website hosting
- Google Analytics - Website analytics
- Resend (resend.com) - Email delivery
International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Questions about your privacy?
If you have any questions about this Privacy Policy or how we handle your data, please contact us.